Effective Date

27 May 2026

1. Introduction

This Cancellation & Refund Policy applies to all purchases, services, courses, programs, consultations, and subscriptions made through academyyatra.com.

By purchasing or accessing any service offered by Academy Yatra, users acknowledge that they have read, understood, and agreed to the terms outlined in this policy.

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Academy Yatra, powered by Future Yatra Pvt. Ltd., is committed to maintaining transparency and clarity regarding purchases, access to digital services, and user responsibilities. Since our platform provides immediate access to digital learning resources and educational services, this policy explains the terms related to cancellations, refunds, and service-related concerns in a clear and structured manner.

2. Free Trial Before Purchase

Academy Yatra offers a 5-Day Free Trial to help users explore the platform before making any payment.

Free Trial Includes

• Completely free access
• No payment required
• No credit/debit card details needed
• Opportunity to evaluate teaching quality, platform experience, and learning resources

Users are encouraged to review the platform carefully before purchasing any program or service.

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The free trial is designed to help students make informed decisions before enrolling in any paid course or program. We encourage users to explore the learning environment, teaching methodology, and available resources thoroughly during the trial period.

3. All Purchases Are Final

Once:

• Payment is successfully completed
• Course or service access has been granted

the purchase cannot be cancelled under normal circumstances.

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Due to the digital nature of our services and the immediate activation of learning resources, cancellations are generally not possible once access has been provided to the user account.

4. No Refund After Purchase

Academy Yatra follows a strict No Refund Policy for all digital products, educational services, and online programs.

Refunds Will Not Be Issued For

• Change of mind
• Dissatisfaction after purchase
• Lack of usage
• Partial course completion
• Personal scheduling issues
• Failure to achieve expected results
• Change in academic or career plans

This Policy Applies To

• Online Courses
• Live Classes
• Recorded Sessions
• Counseling / Consultation Services
• Mentorship Programs
• Study Abroad Guidance
• Skill Development Programs
• Any Digital or Service-Based Offering

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Since digital educational services cannot be “returned” once accessed, refunds are generally not feasible after enrolment. Students are advised to review all course details, eligibility, structure, and features carefully before completing payment.

5. Why Refunds Are Restricted

Our policy is based on:

• Free trial access already provided
• Immediate access to digital learning content
• Non-returnable nature of online services
• Availability of course information before purchase

Once a user accesses learning materials or services, those resources cannot be withdrawn or reversed.

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We aim to maintain fairness and operational transparency for all learners and service providers. The free trial allows students to evaluate the platform before making any financial commitment.

6. User Acknowledgement Before Purchase

By making a purchase, users confirm that:

• They have reviewed all course details
• They understand the program format and duration
• They accept the pricing and payment structure
• They agree to the No Refund & No Cancellation Policy

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Users are encouraged to ask questions, review program information, and understand the scope of services before enrolling. Completing a purchase indicates acceptance of all applicable terms and policies.

7. Support for Technical Issues

If technical issues occur, Academy Yatra may:

• Assist with login or access problems
• Provide recorded sessions where applicable
• Reschedule classes missed due to platform-related issues
• Offer reasonable technical support assistance

Technical issues alone do not automatically qualify for refunds.

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Our support team makes reasonable efforts to resolve platform-related issues quickly and ensure minimal disruption to the student learning experience.

8. Rare & Exceptional Cases

Refunds may only be considered in limited situations such as:

• Duplicate payment
• Payment deducted but service not activated
• Verified unresolved internal technical failure

Important Notes

• Refund approval is solely at Academy Yatra’s discretion
• Refund requests are reviewed case-by-case
• Refunds are not guaranteed
• Processing time may take 7–14 business days if approved

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Any approved exception will be evaluated carefully based on transaction records, platform activity, and technical verification processes.

9. Chargeback Protection Policy

Users agree not to initiate unjustified chargebacks or payment disputes after receiving access to services.

If a chargeback is initiated after course access, Academy Yatra reserves the right to:

• Suspend the user account immediately
• Terminate access to services
• Restrict future enrolments
• Recover dues through legal means if required

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We encourage users to contact our support team first for any billing or service concerns before initiating payment disputes through banks or third-party providers.

10. External Service Providers

Academy Yatra may use third-party platforms and services including:

• Payment gateways
• Hosting providers
• Technical tools
• External integrations

We are not responsible for:

• Independent third-party refund policies
• Payment processing delays
• Technical failures outside our direct control

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Users may also be subject to the terms and policies of third-party providers when using external payment or technology services connected with our platform.

11. Acceptance of Terms

By completing a purchase, users confirm that:

• They have read this policy
• They understand all terms and conditions
• They accept the No Refund and No Cancellation terms

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Continued use of Academy Yatra services after purchase indicates agreement with this policy and related operational terms.

12. Changes to This Policy

Academy Yatra reserves the right to update or modify this policy at any time without prior notice.

Continued use of the platform after updates will be considered acceptance of the revised policy.

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Users are encouraged to review this page periodically to stay informed about any updates or modifications related to cancellations, refunds, or service policies.

13. Governing Law

This policy shall be governed and interpreted in accordance with the laws of India.

Jurisdiction

Courts of Delhi, India

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Any disputes arising from the use of Academy Yatra services or related transactions shall be subject to the jurisdiction mentioned above, as permitted under applicable laws.

14. Contact Us

Academy Yatra

Powered by Future Yatra Pvt. Ltd.

Website: www.academyyatra.com
Email:  info@academyyatra.com
Address: E49/5, Pocket D, Okhla Phase II, New Delhi – 110020

Our support team will make reasonable efforts to review concerns, clarify policy-related questions, and assist users with service-related issues within an appropriate timeframe.